1.1 Personal Information When you use our order management services, we may collect personal information such as your name, address, email address, phone number, and payment details. This information is necessary for order processing, delivery and customer support.
1.2 Order Information We collect information about the orders you place through our platform, including product details, order preferences and transaction history.
1.3 Device Information We may collect device-specific information such as your IP address, browser type, operating system and device identifiers. This information helps us analyse trends, troubleshoot issues and improve our services.
1.4 Log Information Our servers automatically record certain log information when you access our platform, including your interactions, usage data and referring website.
Use of Information:
2.1 Order Processing: We use collected information to process and fulfill your orders, provide customer support, and communicate with you regarding your orders.
2.3 Marketing Communications: With your consent, we may send you promotional offers, updates and newsletters. You can opt out of these communications at any time.
2.4 Order Status & Push Text Messages. As part of our ordering process, we may collect your telephone number. By providing your number, you voluntarily opt-in to receive text/WhatsApp messages from us. You retain the right to opt-out of receiving such messages at any time by sending an "opt-out" text to the provided number. Link for reference
2.5 Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes or enforceable governmental requests.
2.2 Improving Services: We analyse the collected data to improve our order management platform, enhance user experience, and develop new features and functionalities.
Information Sharing:
3.1 Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, including payment processors, logistic partners and customer support providers.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity or business partners involved.
3.3 Legal Obligations: We may disclose your information if required by law, regulation, legal process or enforceable governmental request.
Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Your Rights:
You have the right to access, update, correct and delete your personal information held by Orderly AI . If you wish to exercise these rights or have any concerns regarding your privacy, please contact us using the information provided below.
Third-Party Links:
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.
Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes through email or prominent notice on our website. Your continued use of our services after the changes will signify your acceptance of the revised Privacy Policy.
Contact Us:
If you have any questions, concerns or requests regarding this Privacy Policy or our privacy practices, please contact us @ parent company incorporated • Fish Inc. Address: 88 Flynn Avenue. Email: admin@fishwebsite.com/admin@withorderly.ai
By using our order management services, you acknowledge that you have read, understood and agreed to the terms and practices described in this Privacy Policy.
At Orderly AI, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our order management services. Please read this policy carefully to understand our practices regarding your personal data.
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